CUSTOMER SERVICE » Common Questions

Q: I previously had an account with Paradise Potions do I have to create a new one for the new website?
A: Yes, the new website, has a new database and you will need to create a new account for this site. We are sorry for the inconvenience.

Q: You currently accept PayPal, but will be able to accept Credit Cards directly in the future?
A: Yes, you can currently pay with your credit card using PayPal to check out, and very soon you will be able to use your credit card directly within the site itself.

Q: Can I have a custom fragrance made?
A:Yes, just select the product you want and submit an inquiry with information about the custom fragrance you would like. Or contact us directly by phone or email on the contact page.

Q: Are your products tested on animals?
A: No, we do not test our products on animals.

Q: Is your website secure?
A: Yes, we use Secure SSL encryption, so you know your information is safe. We also do not share any information with 3rd party vendors.